Privacy Policy for Buckeye Bungalow

Last Updated: 11/28/2025

Buckeye Bungalow (“we,” “us,” or “our”) operates the website buckeyebungalow.com (the “Site”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a reservation through our Site.

This policy is intended to comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) where applicable, and other relevant privacy laws.

1. Information We Collect

We collect the following categories of personal data when you use our Site:

A. Information You Provide to Us

• Contact information: name, email address, phone number
• Booking details: dates of stay, number of guests, special requests
• Payment information: processed securely by our payment processor (we do not store full credit card numbers)
• Communications: messages you send through forms or email

B. Information Collected Automatically

When you visit the Site, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages you viewed and actions taken
• Cookies and similar tracking technologies

We use this data for analytics, security, and improving site performance.

2. Legal Bases for Processing (GDPR)

We process personal data under the following legal bases:

• Contract performance: to process and manage your booking
• Legal obligations: maintaining records required by tax, safety, and rental regulations
• Legitimate interests: improving our services, preventing fraud, security
• Consent: where required for optional cookies or marketing communications

3. How We Use Your Information

We use your information for the following purposes:

• To process and manage reservations
• To communicate with you regarding your booking
• To provide customer support
• To send transactional and pre-arrival messages
• To comply with legal obligations (e.g., local rental regulations, tax laws)
• To analyze website usage and improve the Site

We do not sell your personal data.

4. Sharing Your Information

We may share your information with:

• Payment processors (e.g., Stripe or similar)
• Property management systems or booking engines used to manage reservations
• Service providers that help operate the website or analytics
• Government authorities if legally required

We require third-party providers to process data securely and only for specified purposes.

5. International Data Transfers (GDPR)

If you are located in the European Economic Area (EEA), your personal data may be transferred to countries outside the EEA, such as the United States. We ensure such transfers are protected by:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Other lawful safeguards

6. Cookies & Tracking Technologies

We use cookies and similar technologies for:

• Site functionality
• Security
• Analytics
• Booking process optimization

Where required by law, we will request your consent before placing non-essential cookies.

You can control cookie preferences in your browser settings.

7. Data Retention

We retain personal data only for as long as necessary for:

• Booking management
• Legal obligations (typically 3–7 years for tax and accounting)
• Resolving disputes or enforcing agreements

When no longer needed, data is securely deleted or anonymized.

8. Your Rights

A. GDPR Rights (EU/EEA users)

You have the right to:

• Access your personal data
• Correct inaccuracies
• Request deletion (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time (where applicable)

To exercise these rights, contact us at the email below.

B. CCPA Rights (California residents)

California residents may request:

• Disclosure of categories and specific pieces of personal information collected
• Correction or deletion of personal data
• Information about data sharing practices
• Opt-out of sale or sharing of personal information
  • (We do not sell personal information.)

Requests can be submitted via the contact information below.

9. Children’s Privacy

Our Site is not directed to children under 16, and we do not knowingly collect personal data from children.

10. Security

We implement reasonable administrative, technical, and physical measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

11. Links to Third-Party Sites

Our Site may contain links to external websites. We are not responsible for the privacy practices of those third-party sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top of the page reflects the most recent changes.

13. Contact Us

If you have questions or would like to exercise your privacy rights, you may contact us at:

Buckeye Bungalow

Email: [email protected]

Website: buckeyebungalow.com

If you are in the EEA, you may also lodge a complaint with your local data protection authority.